The historic building of the Grandhotel Pacifik is a landmark of the Main Avenue in Mariánské Lázně near the spa colonnade with the Singing Fountain. The hotel provides high‑quality accommodation and gastronomic services. Comprehensive spa treatment, therapeutic programmes, procedures from natural healing sources, the Lesní spring for drinking cures and mineral baths, hydrotherapy and a wide range of other therapeutic procedures. Doctors' offices and treatment departments are located directly in the hotel.
The hotel offers a pool, sauna, tropical shower, fitness, massages, hairdresser, cosmetics – laser centre, the Primavera restaurant, a lobby bar and Captain James Cook's Lounge. The hotel offers 96 rooms in the categories Superior, Superior Plus, Suite and apartments. There is also an accessible room, a room for allergy sufferers, a children's corner and Wi‑Fi internet.
There is a multifunctional Captain James Cook salon – the hall is designed in an attractive cabin style, features top conference facilities and is very suitable for seminars, trainings, presentations and smaller corporate events. Depending on the seating arrangement, the hall accommodates from 20 to 50 people (theatre‑style seating).